Privacy policy

Lavres Safety Security Group respects your privacy. This policy explains what personal information we collect when you visit lssg.ca or contact us, how we use it, and the choices you have under Canadian privacy law.

We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you live in a jurisdiction with additional privacy rights, those rights apply to you as well.

At a glance

• We collect contact details you submit through this website or by email.
• We use that information only to respond to your inquiry, schedule services, and meet our legal obligations.
• We do not sell your information. We share it only with the service providers we need to operate the site (form delivery, spam protection, hosting).
• You can ask to access, correct, or delete your information at any time.

Who we are

Lavres Safety Security Group is a PSISA-licensed security company based in Brampton, Ontario, serving the Greater Toronto Area and Ottawa.

Information we collect

Contact form submissions

When you submit a contact form on this site, we collect the information you provide, which typically includes:

• Your name
• Your email address
• Your phone number
• Your business name and the type of service you're inquiring about
• The contents of your message

Email and phone inquiries

When you contact us directly by email or phone, we collect the information you choose to share in that exchange.

Automatic technical information

Like most websites, our hosting provider records technical information when you visit, including your IP address, browser and device type, referring URL, and the pages you view. This is standard web server logging used for security, debugging, and capacity planning.

Spam protection

We use hCaptcha to protect our contact forms from spam and abuse. hCaptcha may collect information about your browser and device to assess whether you are a human visitor. See hCaptcha's privacy policy for details.

Cookies and tracking

We do not use marketing cookies or third-party advertising trackers on this site. Strictly necessary cookies may be set by our service providers (Vercel for hosting, hCaptcha for spam protection) to keep the site functioning.

How we use your information

We use the personal information you share with us to:

• Respond to your inquiries and quote requests
• Schedule consultations, site assessments, and service deliveries
• Process and follow up on existing service contracts
• Send service-related communications, like confirming a booking
• Keep records as required by our regulatory obligations
• Protect our website and services from abuse
• Comply with applicable laws

We do not use your personal information to send marketing email unless you have explicitly opted in.

Sharing your information

We share personal information only with the third-party service providers we need to operate this site and respond to you:

• Web3Forms processes our contact form submissions and delivers them to our inbox. See their privacy policy.
• hCaptcha protects our forms from automated abuse. See their privacy policy.
• Vercel hosts this website. See their privacy policy.
• Google Fonts delivers the typography on this site. Loading fonts from Google's CDN may log your IP address. See their privacy policy.

We do not sell or rent your personal information to anyone. We will only disclose your information to law enforcement or other authorities if required by a valid Canadian legal process.

How long we keep your information

We keep contact form submissions and related correspondence for as long as we have a reasonable business reason — typically the duration of our service relationship plus seven years to satisfy our tax and regulatory record-keeping requirements. We delete information sooner when you ask us to and we are not otherwise required to keep it.

Your rights under PIPEDA

You have the right to:

• Ask what personal information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Withdraw your consent to our use of your information, which may limit our ability to provide services
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not handled your information appropriately

To exercise any of these rights, contact us at lavressafety@gmail.com. We will respond within 30 days.

Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. No method of transmission over the internet is fully secure, however, and we cannot guarantee absolute security.

Children

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have collected information from a child, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page shows when the most recent changes were made. Significant changes will be highlighted on this page.

Contact us about privacy

Questions, requests, or concerns about your personal information: